How to bulletproof your growth during times of economic uncertainty  

Webinar Highlights

Duration:

1:27

Summary:

As the hospitality industry continues to navigate the challenges of economic uncertainty, it’s more important than ever to find ways to bulletproof your hotel’s growth.

We’ll be discussing how banking on guest loyalty can help you achieve just that


During this webinar, you’ll learn:

  • The importance of understanding your guests’ needs, preferences and behaviors. Tips on how to gather this information and use it to personalise their experience, such as through targeted marketing campaigns, customised room amenities, and personalised upsells and services
  • The importance of timely and effective communication with guests. Tips on how to use email, SMS, and social media to reach guests before, during and after their stay
  • The importance of understanding guest data to analyze their behavior and preferences and ways in which data analysis can improve loyalty and revenue

Also featuring:

  • How has The Zetter used actionable data and CRM to secure their growth with Liutauras Vaitkevicius, Managing Director from The Zetter Group
  • Recommendations from a business growth expert with Ali Powell, Founder & CEO of Commercial Acceleration

Moderated by: 

 

 

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Reconnect with your guests

  • Understand your guests with powerful insights

  • Increase engagement through segmentation, personalisation and automation

  • Deliver targeted communications to enhance the guest experience

Book a demo

Struggling with the following challenges?

  • Inefficient, manual and time-consuming processes to manage your guest data, campaigns and communications?
  • Disconnected systems and tools that do not allow you to access accurate and actionable data, insights and reports to make informed decisions?
  • Lack of personalisation and relevance in your marketing campaigns that do not drive engagement, loyalty and revenue from your guests?
  • Difficulty in proving the ROI and impact of your marketing efforts?

If you answered yes to any of these questions, then you need a CRM & Marketing Automation solution that is tailored to the needs of your hotel…

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